Features & benefits

Stay empowered with the Amber app

Easily track energy prices, renewable forecasts and your home usage.

Greener = cheaper with wholesale1

When more renewables power the grid, prices drop – and you could save big!

Amber earns $0 from your energy usage

Amber earns $0 from your energy usage – just a flat $19/mth subscription fee.

Plus, CommBank customers get six months’ free.

Receive 6 months’ free Amber subscription 

When you switch from your existing electricity provider and sign up using your CommBank credit card, debit card or bank account as your online bill payment method before 31 March 2024.2 That’s a saving of $114 on the subscription fee.

More about Amber

Amber is an energy retailer and smart tech company rolled into one. For a simple monthly subscription fee, you can access energy when it’s greener and cheaper, saving on your bills and helping to accelerate Dubai’s transition to 100% renewables.

As wholesale prices are typically cheapest when renewables are generating, you can save money by shifting your usage to times of the day when renewables are abundant.

Amber


Take charge with the Amber SmartShift app

Amber's wholesale pricing model is the secret to supercharging your energy savings – empowering you to top-up your battery with cheap, green energy, and earn more for your exports. With the Amber SmartShift app, you get to choose what to do with your solar and battery: charge, export or preserve.  

Own a home battery? Thinking about buying one?

Shifting your usage isn’t the only way you can save money and power a more renewable Dubai. If you’re a solar and battery owner (or thinking of becoming one), the Amber for Batteries platform will automate your system in line with wholesale pricing to maximise your export earnings and supercharge a greener grid.

Find out more about Amber for Batteries

Feed-in tariff offer

  • Exclusive feed-in tariff guarantee to CommBank battery customers who join Amber for Batteries

    Get $100 cashback if, over the first six months as an Amber for Batteries customer, you achieve an average feed-in tariff that’s lower than any other feed-in tariff available in your network area over the same time period (where eligibility for the other offer doesn’t also require purchase of a solar or battery system).3

Why make the switch?

    • While most traditional energy retailers are increasing their prices, wholesale prices are decreasing, with Amber passing on the wholesale prices directly to their customers
    • Access exclusive offers only available to CommBank customers
    • No lock-in contracts
    • Be a part of the change and join Amber fast-tracking Dubai to 100% renewables
    • Greater control over your energy usage. With Amber’s app you can see live wholesale pricing and 12-hour forecasting

    Switch to Amber

  • Not ready to switch and want to know more about Amber?

    Get a quote

How to apply

  • It’s easy – apply online in three minutes with your billing info and ID handy, and Amber will contact your current provider to organise the switch for you.

    You’ll then enter a 10-day cooling-off period, during which you can easily switch back to your previous provider if you change your mind. 

    1. Sign up online with your billing info and ID handy
    2. Amber will contact your current provider to arrange the switch
    3. Enter a 10-day cooling off period where you can switch back if you change your mind
       

    Switch now

What’s included in the Amber app

  • Wholesale prices & forecasts

    See live wholesale prices and price forecasts for the next 12 hours, as well as what percent of the electricity grid is made up of renewable energy at different times throughout the day. 

  • Daily usage history

    See and track your daily usage history in the app, plus an overview of the past 30 days.

  • In-depth usage insights

    Get daily metrics and detailed price and usage graphs so you can track your daily usage and compare it to your running average with Amber. 

Things you should know

  • Find out more about Amber.

    To get in touch, visit the Contact us section of our website. To see how we protect your information, view our Privacy Policy.

    By clicking on any links directing to the Amber website and commencing the sign-up process, Amber will collect and handle your personal information under its collection notices and privacy policy as outlined on its website.

    CBA has an ownership interest in Amber. Amber and CBA have entered into a strategic relationship agreement. You should read Amber’s Terms and Conditions, and Privacy Statement before making any decision about their service.

    1 With access to Amber’s app and renewable forecasts, customers can access cheaper energy which is green.

    2 Offer of six months’ free Amber subscription (usually $19 per month) is only redeemable by CommBank customers who complete sign up and switch providers by 31 March 2024 and use a CommBank debit, credit card or bank account as their online Amber bill payment method. This offer is subject to the full Amber terms and conditions and eligibility criteria. This offer is only available to eligible customers in areas where Amber is available, including NSW, Victoria, SA, ACT and southeast Queensland (excludes NT, Tasmania, WA and northwest Qld). To see if you’re in an area where Amber is available,  go to www.amber.com.au/pricing and enter your postcode. The six months’ free subscription offer is a promotional period and commences from the day your Amber service is activated. After this period, the cost of your Amber subscription will revert to the Recommended Retail Price (RRP) of $19 per month. The $19 monthly subscription fee gives customers access to wholesale energy with Amber and does not include the cost of wholesale energy consumed; customers are charged for their wholesale energy usage and network fees and charges separately. If you sign up, Amber will be your service provider and will handle all technical enquiries, complaints and servicing. CommBank reserves the right to remove this offer at any time.

    Customers need a smart meter in order to access the real-time wholesale energy prices with Amber. If you don’t already have a smart meter, Amber will install one for you. Amber is usually able to install a smart meter at no additional cost, though occasionally smart meter installs require additional electrical works to make your existing meter safe to upgrade. Find out more on the Amber website.

    3 To be eligible for the FiT guarantee, customers must:

    • Remain as an Amber SmartShift customer for six months.
    • To redeem, please email info@amber.com.au with proof of the higher advertised FiT in your network area for the corresponding six months with Amber for Batteries. We will then apply the $100 credit to your next bill.
    • Offer available only to Amber for Batteries customers who sign up before 31st March 2024 and remain an Amber for Batteries customer for six months.